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Profile photo hacked

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Profile photo hacked

Casual Listener

 

 

 

My Question or Issue

Last year my account was hacked. That issue was resolved quickly, but the hacker inserted another profile photo and I have never been able to delete it. Every post that explains how to remove the photo- doesn't work. I have tried both on iOS and Mac. I am tired of looking at the photo that is there.

 

Family plan

premium

USA

 

 

2 Replies
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Re: Profile photo hacked

Visitor

Is there some sort of error code popping up?

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Re: Profile photo hacked

Casual Listener
No. When I hover over the photo the 'change picture' prompt does not appear
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