Profile picture gone and now can't upload or change

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Profile picture gone and now can't upload or change

Kasmotmot
Casual Listener

Plan

Free

Country

Phillipines

 

Device

(Iphone 6 plus, Oppo A83, Samsung s8)

Operating System

(Windows 7)

 

My Question or Issue

I was a premium member before and i had uploaded a picture for my profile now it was removed and i can't upload a new one or change it to something .. Already tried basic troubleshooting like uninstalling, logging out and back in still no change or upload button both spotify PC and android/ios app

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Solution!

Re: Profile picture gone and now can't upload or change

Rock Star 6
Rock Star 6

Hi @Kasmotmot

 

Please, check this ongoing issue.

If that's something you're experiencing, I'd recommend adding your vote there and providing all the information needed. That way you'll be notified with all the future updates on that case. 

Emilia_8Rock Star 6
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Solution!

Re: Profile picture gone and now can't upload or change

Rock Star 6
Rock Star 6

Hi @Kasmotmot

 

Please, check this ongoing issue.

If that's something you're experiencing, I'd recommend adding your vote there and providing all the information needed. That way you'll be notified with all the future updates on that case. 

Emilia_8Rock Star 6
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Profile picture gone and now can't upload or change

Kasmotmot
Casual Listener

Thank you Emilia already voted and replied to the topic and will just wait for the fix ..

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