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Profile showing another person's name and picture

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Profile showing another person's name and picture

user-removed
Not applicable

Plan

Premium

Country

Germany

 

 

Operating System

iOS

 

My Question or Issue

 
Hi,

Since this morning, my profile picture is someone else's, and the name also (I searched and that profile exists on facebook). Can someone help me fix this? I already logged out of everywhere, changed email and password. 

Screen Shot 2018-10-25 at 12.03.46.png
1 Reply
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Re: Profile showing another person's name and picture

Composer

Hi there and thanks for considering to ask the community about your issue!

 

Are you sure that your logged into the right account?

And if so, you should try to unlink the Facebook account immediately here is a little how to.
And then you should also reset your password!
But the most necessary step is to unlink the Facebook account, as the person who probably have unauthorized access to your account might log-in through that and change all of your that is data stored in!

And please take a look at the sign-out everywhere option, as you mentioned in the thread you already did that, but after you've unlinked the facebook account and changed your password (again) you should also check "sign-out everywhere" again.

 

If you have any questions just let me now!

/BlackPillow

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