Promocion falsa

[Edreiamaro98]

Me estafaron!!! Estoy enojado, me suscribi a premium por la oferta de vacaciones 3 meses por 99, le di clik para suscribirme, pague y solo me dieron un mes exijo una respuesta a esto!!

[Alejandro-_-]

Pague la promoción de dos meses al precio de uno en Oxxo y aún no aparece mi cuenta premium

[jna5dnvxatna6w]

Tengo el mismo problema, me suscribí con la promoción de 3 meses y hasta ahora pasa 1 y ya me están avisando que se vence en los próximos días.

[Mario]

Hey @jna5dnvxatna6w,

Thanks for reaching out about this here in the Community. Hope you don't mind us replying in English.

If you tried subscribing through an advertised offer, it might have expired by the time you tried.

Alternatively, it'd be good to double-check you haven't already subscribed to Premium in the past since you can only use a trial offer the first time you subscribe.

If you'd like to know more about our offers and how everything related works, it'd be great for you to take a look here.

Hope you'll find this info useful. We'll be here if there's anything else we can help with!