Purchased Spotify Premium, but desktop version still thinks my account is a free version...

[swan83]

I purchased Spotify Premium 4 days ago, but my desktop version still thinks I have the free version. I still get ads 😞

However, my iPhone app works fine in Premium mode...

Im using the same login "swan83" and not my email or facebook login.

I have tried reinstalling the client and logging out and in again. No luck.

I will have to ask for a full refund if not fixed soon.

[Sam]

Swan83 - Welcome to the Community. It's worth getting in contact with our payments team for this. They'll be able to sort this. Just head to 'About us' above, then 'Contact Form'. They'll get back to you as soon as they can.

[swan83]

I already have. But two days between every response from them is too long I think...