Purchased premium but not showing

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Purchased premium but not showing

Justinesimone
Newbie
I purchased premium and it is still showing as free, despite the fact that I deleted it and reinstalled as well as logged out and logged back in.

Order ID: 762480728018
3 Replies

Re: Purchased premium but not showing

Waddz23
Casual Listener
Same

Re: Purchased premium but not showing

bripileggii
Newbie
I purchased the student account and it took the money out but I am still not being able to access it. My subscription is still saying free
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Re: Purchased premium but not showing

Ox1
Roadie

Hello!
You need to contact Spotify support:
https://support.spotify.com/contact-spotify-support/
Select these options: Subscription -> I paid for Premium but my account is still on Free -> I still need help
If they will reply with a no-reply email, reply to it, even though it is a no-reply.
Tell me if it worked, please 😉 Have a great day!

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