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QUESTIONS, someone please HELP

QUESTIONS, someone please HELP

So I need some CUSTOMER SERVICE but apparently Spotify doesn't have that or it is maze to get to.

 

First question

 

How can I get Student Premium and no the link they have does not take me to the page where you have to verify.

 

Which leads to WHERE IS THE CANCEL BUTTON ?  it also doesn't show.

 

HELP!

Lyn

 

 

Reply
1 Reply

There is currently a glitch with the student discount page that is causing some people to have problems with it.

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

 

 

To cancel your subscription, you need to sign into this page:

 

https://www.spotify.com/accounts/subscription/

 

If you don't see a cancel option,

You might have subscribed to premium through the iPhone or iPad app.

To cancel your subscription, you need to cancel it from iTunes. Your subscription is being handled by Apple.

Information on how to do this can be found here:

http://support.apple.com/en-us/HT202039

http://www.imore.com/how-cancel-or-modify-itunes-or-app-store-subscription-right-your-iphone-or-ipad

MattSudaSpotify Star
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