Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Questions about premium.

Questions about premium.

Hi. So I was trying premium for 7 days but I decided to add my credit card for that 1.5 USD offer for 3 months...but now it keeps telling me to upgrade or suscribe. What will happen now? Has a charge been done to my credit card? Or will it be made when the free period ends? Will I get the offer or will I be charged for 9.99 USD? If I cancel the subscription, will a charge be made? How do I cancel it? I am kot saying that I want to, I just want to know...because I can't find that option anywhere.

Thank you 🙂
1 Reply

If you login to the account page it should tell you when the next payment is.


Login to this page:



There should also be a cancel button

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts