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We're aware that some users were not getting Premium after subscribing and paying successfully. This should now be fixed. More info can be found here.

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Quiero cancelar mi cuenta

Quiero cancelar mi cuenta

Perdí mi celular y no me se la contraseña para cancelar mi tarjeta llevo pagando por 2 meses
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1 Reply

Hi there,

 

Sorry to hear this has happened to you.

 

You'll find some suggestions on how to get back in to your Premium account in this article. Once you're in you can cancel your subscription by following the steps here.

 

If you need further assistance with this, I recommend reaching out to the folks over at Customer Support as they can take a closer look.

 

Hope you get this sorted out soon. Take care.

YordanModerator
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