RECUPERAR LISTA BORRADA

[Peter__]

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@Joseph86 wrote:

Hi! I'm still without my erased list... Is normal they take so long to fix it? or I should write somewhere?

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Normally within 48 hours, but they are done manually so it depends on who is around!

How long ago did you fill in the form? If its been longer I can ask someone on the Spotify team to have a look for you.

Peter

[Joseph86]

It was on friday... But maybe it takes some more time now in summer... I don't know! Could you ask something please? thank you Peter!

[Peter__]

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@Joseph86 wrote:

It was on friday... But maybe it takes some more time now in summer... I don't know! Could you ask something please? thank you Peter!

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Asked a member of the community team to have a look into this for you 😉 

Peter

[Adam]

@Joseph86 - that should now be back in your account 🙂

[Joseph86]

Yeah!! It's again visible!! Thank you so much Adam and Peter for your help! Good luck!! 🙂

[Peter__]

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@Joseph86 wrote:

Yeah!! It's again visible!! Thank you so much Adam and Peter for your help! Good luck!! 🙂

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No worries, enjoy your music!

Peter

[kinaps]

Tengo el mismo problema.

Volví de vacaciones y no sé cómo por qué arte maldita de magia han desaparecido mis listas de reproducción... Y es una gran pena, porque ahí tenía seleccionada toda la música que me gusta e ido descubriendo!

Me gustaría que alguien me dijera cómo poder recuperarlas. Qué ha podido ocurrir?

Mi mail es: <<SNIP>>

Saludos

[Edit: Snip-Email(Privacy)-Peter]

[Peter__]

Hey @kinaps 🙂 

Sorry for the english reply, both our spanish community speakers are currently out on holiday! 

I've just hidden your email address from your post to prevent any spam, I hope that is okay! Best not to post those details in public 🙂 

As for your playlist, instructions on how to recover those are located in this topic 😉 

Peter

[Rocio]

Buenas  @kinaps , perdona el retraso de respuesta alguna en español!

Como dijo nuestro increíble superuser @Peter__ , las cuentas de correos deben ser eliminadas de las publicaciones debido a temas de privacidad de usuarios. Por otro lado, solucionaste ya tu problema?

Espero siguieras las indicaciones de mi post aquí.

Gracias por usar el foro Spotify!