RECUPERAR LISTA BORRADA

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Re: RECUPERAR LISTA BORRADA

Peter__
Community Legend

@Joseph86 wrote:

Hi! I'm still without my erased list... Is normal they take so long to fix it? or I should write somewhere?


Normally within 48 hours, but they are done manually so it depends on who is around!

How long ago did you fill in the form? If its been longer I can ask someone on the Spotify team to have a look for you.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: RECUPERAR LISTA BORRADA

Joseph86
Regular

It was on friday... But maybe it takes some more time now in summer... I don't know! Could you ask something please? thank you Peter!

Re: RECUPERAR LISTA BORRADA

Peter__
Community Legend

@Joseph86 wrote:

It was on friday... But maybe it takes some more time now in summer... I don't know! Could you ask something please? thank you Peter!


Asked a member of the community team to have a look into this for you 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: RECUPERAR LISTA BORRADA

Adam
Roadie

@Joseph86 - that should now be back in your account 🙂

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Re: RECUPERAR LISTA BORRADA

Joseph86
Regular

Yeah!! It's again visible!! Thank you so much Adam and Peter for your help! Good luck!! 🙂

Re: RECUPERAR LISTA BORRADA

Peter__
Community Legend

@Joseph86 wrote:

Yeah!! It's again visible!! Thank you so much Adam and Peter for your help! Good luck!! 🙂


No worries, enjoy your music!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: RECUPERAR LISTA BORRADA

kinaps
Newbie

Tengo el mismo problema.

 

Volví de vacaciones y no sé cómo por qué arte maldita de magia han desaparecido mis listas de reproducción... Y es una gran pena, porque ahí tenía seleccionada toda la música que me gusta e ido descubriendo!

 

Me gustaría que alguien me dijera cómo poder recuperarlas. Qué ha podido ocurrir?

 

Mi mail es: <<SNIP>>

 

Saludos

 

[Edit: Snip-Email(Privacy)-Peter]

Re: RECUPERAR LISTA BORRADA

Peter__
Community Legend

Hey @kinaps 🙂 

 

Sorry for the english reply, both our spanish community speakers are currently out on holiday! 

I've just hidden your email address from your post to prevent any spam, I hope that is okay! Best not to post those details in public 🙂 

 

As for your playlist, instructions on how to recover those are located in this topic 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: RECUPERAR LISTA BORRADA

Rocio
Spotify Legend

Buenas  @kinaps , perdona el retraso de respuesta alguna en español!

 

Como dijo nuestro increíble superuser @Peter__ , las cuentas de correos deben ser eliminadas de las publicaciones debido a temas de privacidad de usuarios. Por otro lado, solucionaste ya tu problema?

 

Espero siguieras las indicaciones de mi post aquí.

 

Gracias por usar el foro Spotify!

-----------------------------

Rocio

Community Manager

Use the "Accept as solution" button if your problem has been solved 🙂

♬Music is life♬
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