RECUPERAR LISTA BORRADA

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Re: RECUPERAR LISTA BORRADA

Joseph86
Regular

Hola! Yo también he borrado por error una lista, se llama favoritas (muy original verdad? jeje) mi usuario es joseph86. Gracias de antemano

Re: RECUPERAR LISTA BORRADA

Peter__
Community Legend

@Joseph86 wrote:

Hola! Yo también he borrado por error una lista, se llama favoritas (muy original verdad? jeje) mi usuario es joseph86. Gracias de antemano


Follow the instructions in this topic to get your playlist back 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: RECUPERAR LISTA BORRADA

Joseph86
Regular

Hi peter! Thanks but I had done this the other day, now I am waiting for the answer. Cheers

Re: RECUPERAR LISTA BORRADA

Peter__
Community Legend

Alright, they are done manually so it can take a bit of time!

If you it doesn't reappear on your account by end of play on Monday say, drop another post here and I will poke a few staff to see what's going on 😛 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: RECUPERAR LISTA BORRADA

Joseph86
Regular

Alright!! I will wait and if it doesn't apear I will say something, thanks so much! (poke is an old fashioned informatic word, isn't it? what's its meaning?)

Re: RECUPERAR LISTA BORRADA

Peter__
Community Legend

Ah sorry for the slang haha! Yeah I just meant to will ask a member of the Spotify team and annoy them until they do it for you 😛 Like when small children poke you to get your attention lol! 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: RECUPERAR LISTA BORRADA

Joseph86
Regular

Cool! So we will spoke to they!! haha thanks!

Re: RECUPERAR LISTA BORRADA

Tale
Newbie

Hola necesito ayuda, descargue spotify en mi iphone y cuando actualice spotify se me borraron las 3 listas de reprodución que tenia. Necesito recuperarlas mi usuario es  s.tale

AYUDAA!! Que tengo que hacer para recuperarlas?

Re: RECUPERAR LISTA BORRADA

Peter__
Community Legend

@Tale wrote:

Hola necesito ayuda, descargue spotify en mi iphone y cuando actualice spotify se me borraron las 3 listas de reprodución que tenia. Necesito recuperarlas mi usuario es  s.tale

AYUDAA!! Que tengo que hacer para recuperarlas?


Instructions (in spanish) are here: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Recupera-tu-listas-eliminadas/td-p/3...

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: RECUPERAR LISTA BORRADA

Joseph86
Regular

Hi! I'm still without my erased list... Is normal they take so long to fix it? or I should write somewhere?

Re: RECUPERAR LISTA BORRADA

Peter__
Community Legend

@Joseph86 wrote:

Hi! I'm still without my erased list... Is normal they take so long to fix it? or I should write somewhere?


Normally within 48 hours, but they are done manually so it depends on who is around!

How long ago did you fill in the form? If its been longer I can ask someone on the Spotify team to have a look for you.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: RECUPERAR LISTA BORRADA

Joseph86
Regular

It was on friday... But maybe it takes some more time now in summer... I don't know! Could you ask something please? thank you Peter!

Re: RECUPERAR LISTA BORRADA

Peter__
Community Legend

@Joseph86 wrote:

It was on friday... But maybe it takes some more time now in summer... I don't know! Could you ask something please? thank you Peter!


Asked a member of the community team to have a look into this for you 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: RECUPERAR LISTA BORRADA

Adam
Roadie

@Joseph86 - that should now be back in your account 🙂

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Re: RECUPERAR LISTA BORRADA

Joseph86
Regular

Yeah!! It's again visible!! Thank you so much Adam and Peter for your help! Good luck!! 🙂

Re: RECUPERAR LISTA BORRADA

Peter__
Community Legend

@Joseph86 wrote:

Yeah!! It's again visible!! Thank you so much Adam and Peter for your help! Good luck!! 🙂


No worries, enjoy your music!

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: RECUPERAR LISTA BORRADA

kinaps
Newbie

Tengo el mismo problema.

 

Volví de vacaciones y no sé cómo por qué arte maldita de magia han desaparecido mis listas de reproducción... Y es una gran pena, porque ahí tenía seleccionada toda la música que me gusta e ido descubriendo!

 

Me gustaría que alguien me dijera cómo poder recuperarlas. Qué ha podido ocurrir?

 

Mi mail es: <<SNIP>>

 

Saludos

 

[Edit: Snip-Email(Privacy)-Peter]

Re: RECUPERAR LISTA BORRADA

Peter__
Community Legend

Hey @kinaps 🙂 

 

Sorry for the english reply, both our spanish community speakers are currently out on holiday! 

I've just hidden your email address from your post to prevent any spam, I hope that is okay! Best not to post those details in public 🙂 

 

As for your playlist, instructions on how to recover those are located in this topic 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: RECUPERAR LISTA BORRADA

Rocio
Spotify Legend

Buenas  @kinaps , perdona el retraso de respuesta alguna en español!

 

Como dijo nuestro increíble superuser @Peter__ , las cuentas de correos deben ser eliminadas de las publicaciones debido a temas de privacidad de usuarios. Por otro lado, solucionaste ya tu problema?

 

Espero siguieras las indicaciones de mi post aquí.

 

Gracias por usar el foro Spotify!

-----------------------------

Rocio

Community Manager

Use the "Accept as solution" button if your problem has been solved 🙂

♬Music is life♬
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