Random Playlist Added Without My Knowledge

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Random Playlist Added Without My Knowledge

tdot2001
Casual Listener

Plan

Free

Country

United States

Device

iPhone 7 128 GB

Operating System

iOS 12.2

 

My Question or Issue

I’ve had a random playlist that doesn’t have any songs on it called memes by chill added to my library. Should I be concerned? Is there any way to find out who has accessed my account? I had received an email earlier that someone had signed into my ea account so I’m fearing my account may be compromised. The following picture is the cover of the playlist added.

 

Just noticed that I and around 160k other people are following this person.

 

IMG_5021.PNG
2 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

Re: Random Playlist Added Without My Knowledge

Rock Star 15
Rock Star 15

Hey there @tdot2001,

thanks for posting in the community !

 

Please make sure to follow the steps provided on this help page.

 

Hope this helps =)

OneByBooRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Solution!

Re: Random Playlist Added Without My Knowledge

th3connect
Regular

make sure you verify your email and that it has not been compromised. If no changes have been made then simply unfollow the profile and you should be good to go

View solution in original post

6 Replies
Solution!

Re: Random Playlist Added Without My Knowledge

Rock Star 15
Rock Star 15

Hey there @tdot2001,

thanks for posting in the community !

 

Please make sure to follow the steps provided on this help page.

 

Hope this helps =)

OneByBooRock Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Solution!

Re: Random Playlist Added Without My Knowledge

th3connect
Regular

make sure you verify your email and that it has not been compromised. If no changes have been made then simply unfollow the profile and you should be good to go

View solution in original post

Re: Random Playlist Added Without My Knowledge

tdot2001
Casual Listener

Thanks for the reply. I did reset my password and noticed nothing else out of the ordinary.

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Re: Random Playlist Added Without My Knowledge

michelleleichum
Casual Listener

I've changed my password several time now and don't have any other users using my account. I still have the issue of having several random playlists getting added to my account. The playlists are made by kingenjoker and trixie loud. This issue is extremely annoying! The music sucks and I want it to stop but seem to have no control over it. What can I do? 

Re: Random Playlist Added Without My Knowledge

Moderator
Moderator

Hey there @michelleleichum,

 

Thanks for reaching out!

Several things we need to know:

 

  1. Can you confirm if you've signed out of everywhere? 
  2. Have you reset the password of the email address associated with your Spotify account?
  3. Do you have new playlists added to your account after changing the password?

To be sure the playlists are gone for good, use the contact form in this article

 

Let us know if you need further help!

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Re: Random Playlist Added Without My Knowledge

michelleleichum
Casual Listener
Yes, I have done all of these thing and playlists are still being added to
my spotify playlist but I have no way of reporting these accounts.
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