Random foreigner's account has been merged with mine, and I can no longer use Spotify

[NachoSacho]

Plan

Premium

Country

New Zealand

Device

Desktop and Laptop, Random person: Blade S6

Operating System

Windows 10

A foreigner's music keeps playing on my Spotify. I believe that somehow, their account has been merged with mine. I have never met this person in my life. They have never had access to any of my devices. I have tried log out everywhere and removing offline devices to no avail. It appears to be a person from Colombia. I am from New Zealand. Their playlists have been added to my account, their device is on my connect, and whenever they play music it goes over mine, and vice versa. I essentially cannot use Spotify anymore. As far as I can tell, I have not been breached anywhere, on any email or my Facebook account. Please help. Thank you.

My Question or Issue

A foreigner's music keeps playing on my Spotify. I believe that somehow, their account has been merged with mine. I have never met this person in my life. They have never had access to any of my devices. I have tried log out everywhere and removing offline devices to no avail. It appears to be a person from Colombia. I am from New Zealand. Their playlists have been added to my account, their device is on my connect, and whenever they play music it goes over mine, and vice versa. I essentially cannot use Spotify anymore. As far as I can tell, I have not been breached anywhere, on any email or my Facebook account. Please help. Thank you.

[Maxim]

Hey @NachoSacho ,

It's possible that someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

[NachoSacho]

I've already tried everything except the last option, contacting through the login path. I'll try that and see if that helps and get back to you. Cheers