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Random music plays on web player

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Random music plays on web player

peinee_see
Casual Listener

Unknown music plays on Web Player (chrome) randomly while listening to my own playlist on my mobile. This happens even when I have "sign out everywhere".

 

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Re: Random music plays on web player

Ivan
Moderator
Moderator

Hey @peinee_see

 

Thanks for posting on the Community about this.

 

If you notice any suspicious activity on your Spotify account, always follow the steps below first:

 

  1. Open the Reset Password form in a private/incognito window and create a new, strong password you haven’t used for another online service; 
  2. Open your Account Page in the private window as well, scroll down and click on SIGN OUT EVERYWHERE

In case you still experience the same after performing these steps, we suggest you head to this help page. Here you'll find useful tips on how to secure your account in case of unauthorized access. 

 

Additional info on how to protect your Spotify account can be found here

 

Hope this helps. Let us know how it goes.  

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the wine that fills the cup of silence.” - Robert Fripp

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1 Reply
Solution!

Re: Random music plays on web player

Ivan
Moderator
Moderator

Hey @peinee_see

 

Thanks for posting on the Community about this.

 

If you notice any suspicious activity on your Spotify account, always follow the steps below first:

 

  1. Open the Reset Password form in a private/incognito window and create a new, strong password you haven’t used for another online service; 
  2. Open your Account Page in the private window as well, scroll down and click on SIGN OUT EVERYWHERE

In case you still experience the same after performing these steps, we suggest you head to this help page. Here you'll find useful tips on how to secure your account in case of unauthorized access. 

 

Additional info on how to protect your Spotify account can be found here

 

Hope this helps. Let us know how it goes.  

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the wine that fills the cup of silence.” - Robert Fripp

View solution in original post

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