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Random playlists and songs are being saved on my account

Random playlists and songs are being saved on my account

In the last week, every day some weird playlist is created or some songs are added to my account even when I don't touch it. I logged out of every device and changed password but the problem persists. I don't know if somebody has access to my account via Facebook or if it's some problem on Spotify database's side.

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1 Reply

Hey @bluerabbit,

 

The best course of action when something like that happens is to create a new account with a different email address from the one you're using (Tip: don't use the one you use for Facebook). That will give you a different Spotify username.

 

Once you have this new account, fill out the contact form, and someone from Spotify will be happy to help you migrate your Premium privileges, library, playlists, friends, etc. to this new account.

 

Connected devices stay with the old account, so you'll have a fresh start without them.
 
Hope it helps. 🙂
osorniosSpotify Star
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