Random skipping of songs

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Random skipping of songs

Casual Listener

 

 

Device

(iPhoneX, Macbook Pro)

 

 

My Question or Issue

 Spotify has been randomly skipping me out of my playlists and defaulting to random tracks from "Indie Chill" or "chill as folk" Spotify albums. I dont know why it is happening, but I will select a song from a particular album, and then once the track finishes, it jumps to one of the playlists above.

I dont know why this is happening, I am a paid premium member.

3 Replies
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Re: Random skipping of songs

Rock Star 22
Rock Star 22

Hey @mreisen, and welcome to the community.

Hope you're doing great!

 

Could you try reinstalling the device following these steps

Also, please provide me the device name, software version, and the app version. Feel free to also provide me the timestamps of when this happens.

 

Keep me posted, I look forward to helping out 🙂

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
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Re: Random skipping of songs

Casual Listener

This is a device-agnostic and platform agnostic issue. I happens on my computer running Spotify as a desktop app, and it happens on my Iphone X, both apps have been updated.

Desktop - Spotify App - 1.0.9

Highlighted

Re: Random skipping of songs

Rock Star 22
Rock Star 22

@mreisen,

Thanks for the response.

 

In this case, could you find out if the playlists you are talking about are visible in the play queue. If they are you should be able to clear the play queue.

 

Keep me in the loop 🙂

 

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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