Random skipping of songs

[mreisen]

Device

(iPhoneX, Macbook Pro)

My Question or Issue

 Spotify has been randomly skipping me out of my playlists and defaulting to random tracks from "Indie Chill" or "chill as folk" Spotify albums. I dont know why it is happening, but I will select a song from a particular album, and then once the track finishes, it jumps to one of the playlists above.

I dont know why this is happening, I am a paid premium member.

[Billy-J]

Hey @mreisen, and welcome to the community.

Hope you're doing great!

Could you try reinstalling the device following these steps? 

Also, please provide me the device name, software version, and the app version. Feel free to also provide me the timestamps of when this happens.

Keep me posted, I look forward to helping out 🙂

[mreisen]

This is a device-agnostic and platform agnostic issue. I happens on my computer running Spotify as a desktop app, and it happens on my Iphone X, both apps have been updated.

Desktop - Spotify App - 1.0.9

[Billy-J]

@mreisen,

Thanks for the response.

In this case, could you find out if the playlists you are talking about are visible in the play queue. If they are you should be able to clear the play queue.

Keep me in the loop 🙂