Re: Account is being hacked

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Re: Account is being hacked

mgrantas
Casual Listener

What do you do in case you sign in Spotify with your Facebook account? 

3 Replies

OneByBoo
Rock Star 19
Rock Star 19

Hi there @mgrantas,

thanks for reaching out to the community ! 

 

In order to provide further help, please mention the following :

- Country

- Devices in use

- Subscription type

- Did you get an email stating you're advised to change your password ?

- Are you experiencing odd behavior on your account ?

 

Thanks for your cooperation 🙂

OneByBooRock Star 19
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mgrantas
Casual Listener

Country Greece, not a premium member and the devices used are mobile and desktop.

Yes, I did receive an email from Spotify to change my password because others have been in my account.

OneByBoo
Rock Star 19
Rock Star 19

Hi @mgrantas

thanks for answering my questions !

 

If you have lost access to your account i recommend following the steps provided here.

 

Furthermore, please follow the instructions given here as well.

 

Hope this helps 🙂

OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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