Hello. I'm so frustrated at trying to contact you and your group. I hope this message gets attention right away. I do not want $9.99 ($10.67 w/ tax) deducted from my debit card. I never wanted that. Please refund me my $10.67 that was taken from my card on March 10, 2015. I use your free products because I cannot afford the products that cost money. PLEASE!!! I'm a poor college student and I need every cent I can get to get through school. Will you please contact me by phone at <snip> so that we can discuss this reimbursement? Please?