premium wont show up

[Dkj3220]

Spotify has charged my account for premium and I can't seem to get it to change the premium from free. I have tried all the different workarounds with no effect. And I can't seem to contact Spotify directly. So at this point I will cancel my subscription is with Spotify and change to Apple Music. If only I could talk to somebody at Spotify to correct this.

[kbrooksc]

Hey there @Dkj3220!

Sorry to hear about your frustration! 

Spotify Support tries to be available on social media. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.

Give them a shout and message me back here if you need anything else!