Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello has this problem started again.
We have just purchased a prepaid card and are getting the 'oops something seems to have gone wrong' message
Solved! Go to Solution.
Let's start this topic afresh, so we can let the old one die in peace, so to speak.
Would you mind sending me your codes in a Private Message?
Let's start this topic afresh, so we can let the old one die in peace, so to speak.
I bought a gift card today.
When I try to redeem it, the next line follows; : oeps, er gaat is mis, .... (oops, something is going wrong)
This is the first time I bought a gift card. I'm hoped to take music with me during my travel.....
Afraid I'm leaving without music..... And irritated, throw away 10 euros.....
Today i bought (for the first time) a gift card (10 euro)
I tried to redeem, it doesn't work, it says 'oeps er is iets fout gegaan.... (Oops, something is going wrong)
I would love to go traveling whit music from Spotify......
I hope i can go whit music........... I'm afraid i have to leave without music...... and whit frustration.....
I have the same problem!!
I have the same problem. 😞
i posted same thing about an hour ago. same thing has happened to us this morning
I've merged your two threads and I'm asking aound to see what the issue might be.
Would you mind sending me your codes in a Private Message?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…