Announcements

Help Wizard

Step 1

NEXT STEP

Re: "We are currently not able to redeem this code" issue

Solved!

Re: "We are currently not able to redeem this code" issue

Hello has this problem started again.

 

We have just purchased a prepaid card and are getting the 'oops something seems to have gone wrong'  message

Reply

Accepted Solutions
Marked as solution

Let's start this topic afresh, so we can let the old one die in peace, so to speak.

Community Ergo Sum

View solution in original post

Marked as solution

Would you mind sending me your codes in a Private Message?

Community Ergo Sum

View solution in original post

9 Replies
Marked as solution

Let's start this topic afresh, so we can let the old one die in peace, so to speak.

Community Ergo Sum

I bought a gift card today.

When I try to redeem it, the next line follows; : oeps, er gaat is mis, .... (oops, something is going wrong)

This is the first time I bought a gift card. I'm hoped to take music with me during my travel.....

 

Afraid I'm leaving without music..... And irritated, throw away 10 euros.....

Today i bought (for the first time) a gift card (10 euro)

I tried to redeem, it doesn't work, it says    'oeps er is iets fout gegaan.... (Oops, something is going wrong)

 

I would love to go traveling whit music from Spotify......

 

I hope i can go whit music........... I'm afraid i have to leave without music...... and whit frustration.....

I have the same problem!!

I have the same problem. 😞

i posted same thing about an hour ago.  same thing has happened to us this morning

I've merged your two threads and I'm asking aound to see what the issue might be.

Community Ergo Sum
Marked as solution

Would you mind sending me your codes in a Private Message?

Community Ergo Sum

I'm told that this is fixed now. If your code still isn't working please reply with the error you get and send me the code in a Private Message.
Community Ergo Sum

Suggested posts