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Received a "Unusual Activity" email from Spotify - in French

Received a "Unusual Activity" email from Spotify - in French

Plan

Premium

Country

Canada

 

Device

Desktop

Operating System

iOS, Windows

 

My Question or Issue

 I received an email from no-reply@spotify.com telling me to reset my password because there was 'unusual activity' on my account. The email also came to me in French - and I do not speak French. 

 

I can't find anywhere on my account where I can see what this unusual activity is, or why they reset my password. Where do I find this information so I can understand what happened? 

spotify.JPG
Reply
1 Reply

Hi there,

 

I'm not sure about why you're receiving this, but I recommend you to check out this article with some tips to keep your account safe.

 

If something happens to your account, we will be able to help you and make sure any damages gets reverted.

 

Have a great day! 🙂

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