Received email that i cancelled my account!

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Received email that i cancelled my account!

Alona2
Newbie

Hi,

 

Today i received email from Spotify saying that i have cancelled my account, but i never did. I been logged out from all the devices (phone and computer). When i try to log in says my email address doesnt exist. Payments are fine and next one is due only end of the month :( i havent made any changes to my account either, so i dont understand whats happening. 

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Re: Received email that i cancelled my account!

Rock Star 24
Rock Star 24

Hey @Alona2,

 

I'd recommend reaching out to Support so they can look into this. :)


Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximRock Star 24
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