Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Recover account with new phone

Recover account with new phone

Spotify Username enterprisebrent74

 

Plan

Premium

Country

 US

Device

(iPhone 6s

Operating System

(iOS 10?

 

My Question or Issue

 I recently got a new phone and downloaded the app and expected to see my old playlists. I didn't see it there. I had to re-register and put in my cc information again. 2 questions. Did I just sign up for 2 accounts and being charged for 2? Is there a way to recover my old playlist? My Pandora lists were able to reappear when I downloaded it. I promise that wasn't a dig!!!

Reply
3 Replies

Did you make the original account with an email not atached to Facebook and then try to log in with Facebook when you re-downloaded? 

I did both with an email.

Have you tried the recover playlist function?

Screen Shot 2018-05-24 at 4.53.37 PM.png

Suggested posts