Help Wizard

Step 1


Recover lost playlist and also recover my premium acct

Recover lost playlist and also recover my premium acct

I need help recovering my playlist. Went to play my music and notice all my playlist were gone and I need the music for my wedding. Also, I'm paying for the premium service but my acct gives me free access which is limited.....i need back my premium access
2 Replies

Hello and welcome to the community!


Sounds like you may have created a second account. I suggest you contact Spotify support using this contact form. If you get an automated response just reply back to speed things up.

What's a Spotify Rock Star, and how do I become one?

Check album availability here

Normally when this happens all you need to do is log out and back in again using your unique Spotify username rather than your email address.

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