Recuperar playlist de antigua cuenta

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Recuperar playlist de antigua cuenta

Serame
Casual Listener

Plan

Premium

Country

 España

 

Buenas,

 

Tengo una cuenta premium que se creó en su momento con Facebook. Ahora he cancelado la cuenta de facebook y obviamente me ha destrozado el perfil de Spotify.

 

Según las instrucciones de Spotify, para hacerlo bien debería cancelar la cuenta premium, eliminar mi cuenta y volver a crear una nueva con la misma dirección de correo.

 

Mi duda es, hay alguna forma de recuperar las playlists que tenía en la cuenta eliminada para meterlas en la nueva??

 

Muchas gracias.

 

3 Replies

Re: Recuperar playlist de antigua cuenta

Alfredo
Roadie

Hey @Serame, welcome to the community!

 

I hope you don't mind me replying in English.

 

To get your playlists, I suggest searching for the old account using the new one, you'll be able to follow or create the same playlist from the new account this way.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Re: Recuperar playlist de antigua cuenta

Serame
Casual Listener
Thanks for your answer Alfredo, but the problem is that my old account I
need to be deleted to create the new one with the same email.

I suppose if I delete the old account I will not be able to access their
playlists, right?

Re: Recuperar playlist de antigua cuenta

Alfredo
Roadie

I understand.

 

If you followed these steps to close the old account linked to Facebook, then you won't be able to find it. Otherwise, it should still be in the system, even if you only closed the Facebook profile.

 

In case you can't find the account at all, you'll need to reach out to our Support team via Twitter or Facebook. They'll be able to find the account, if it wasn't closed, and move your music and playlists over.

 

Keep me in the loop.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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