Redeemed 2 gift cards in a month premium date hasn't changed

[meannoodle]

So on May 7th I redeemed a one month card and was told my premium would expire June 7th. Then yesterday(May 15th) I redeemed a 3 month card. It went through and sent me a receipt. But when I check when my premium expires it still says June 7th. I logged out everywhere and reinstalled the app on my phone. What should I do?

[anjieeeeeeeeee · Accepted solution]

Hey @meannoodle, I think what you're seeing is the expiration for the current gift card that you first redeemed (1 month) since it's technically the one that's active. You'll see the 2nd gift card when it expires. You can also send an email to the support team to confirm this 🙂

Hope this helps!

[meannoodle]

Oh my gosh thank you so much, AnjiPeas! This actually makes a lot of sense. I will hold onto the card and receipt just in case though

[anjieeeeeeeeee]

Awesome! 🙂