Redeeming voucher between countries

Redeeming voucher between countries

AnitaJeffcoat

I bought a Spotify voucher in New Zealand for my friend in Australia. She cannot redeem the voucher as the currency is different. How can I update the voucher for her to use - happy to pay more if required??

Anita 😉

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3 Replies

Maxim

Hey @AnitaJeffcoat,

 

Unfortunately, Spotify gift cards can only be redeemed on Spotify accounts registered in the same country where they were purchased.

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AnitaJeffcoat
Given that this purchase was in error, is there no way of refunding the purchase?

Maxim

Please take a look at this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

MaximSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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