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Refund request

Refund request

Hi, I would like a refund request for my spotify account. I canceled my subscription today, but was billed today for the new month. 

 

Thank you.

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10 Replies

Hi, and welcome to the community!

 

I've escalated this to the staff. I or someone else will get back to you again soon.

 

Anthony

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Hey @sunnyhwang_,

 

Welcome to the Community.

 

We can see that you have contacted our Support team via email and they've replied back to you already. Can you check your inbox/spam and send them another message if you still have any questions?

 

Let us know how you get on.

 

Thanks!

 

 

 

 

Hello. If you could help me to receive a refund, that would really be nice. I only wanted Premium for the trial period. It hasn't quiet expired yet, but Spotify took $10 or so from my MasterCard. devon90069@yahoo.com -Thanks again.

Hello, i signed up for Spotify student price. And im currently on the trial version with 30 days free trial. My mastercard was charged twice for $4.99! I thought the first month is free... and why did i get charged twice?? spmuyot@gmail.com

I sent an email but no reponse. I would like to speak to a live perskn but there's no number to call

Hi,

 

I cancelled my spotify premium account today and was still charged 10.39 so I would like that refunded.

 

Thanks!

I haven't used my account in over 2 months. I cancelled my premium subscription and was still charged 31 dollars. My account went negative because of it. I'd greatly appreciate a refund. Thank you.

Goodluck, they have zero customer service.

Goodluck, they have zero customer service.

I canceled my subscription but o was still charged and I'm hoping you can refund my money please

Hi. I have been having trouble with my Spotify. I need help to cancel and get my refund back. Please.

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