Refund to my debit card

[Torresjada]

It turns out my subscription trial ended, so another month renewed and charged my card, I was unaware of this charge until I saw my bank statements and I immediately cancelled my subscription, I would like a refund considering the trial was only a day in. How can I get this refund to my debt card?

[KatesHere]

Hey there @Torresjada and welcome to the community!

To get a request for a refund you should reach out to the Spotify folks by using the contact form. Please keep in mind that not all users are eligible for one. After you sent the form, make sure to answer the automated email directing you back to the help pages you'll receive, even if it's a no-reply. Support usually gets back wothing 24-48 hours.

Hope this helped!

K