Refund

[CiarahMi]

I have a pending transaction for the student discount but I didn't sign up for it
And my Spotify account is still on free

What should I do?
I don't want to be charged, and if I am I want I refund

[Maxim]

Hey @CiarahMi and welcome to the Community!

If you think that you're eligible for a refund, please get in touch with Spotify via the contact form or one of the social media channels. Their support team will be able to take a look at your issue and you'll hear from them shortly.

Contact form: http://bit.ly/SpotifyCF

Facebook: http://bit.ly/SpotifyCaresFB

Twitter: http://bit.ly/SpotifyCaresTW

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours, sometimes even faster.