Refund

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Refund

Natalie29mcnaug
Newbie

Hi there you have been charging my bank and my three mobile account I am so annoyed and would like a refund
Three mobile have already been on the phone to a team at Spotify and had confirmed this has been happening
I signed up with email

******@hotmail.co.uk
Or my other email address is *********@hotmail.com

But the one in question is the nat2106.

I am very angry as this is a closed account and I was charged last month you have gene charging me 9.99 a month and 9.99 a month from three mobile I don't understand this and would like a refund for the past 4 months or however much longer you have been taking money out .

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1 Reply

Re: Refund

Huib
Community Legend

Hey @Natalie29mcnaug! Welcome to the community!

 

It sounds like your account was closed, but you haven't cancelled your subscription. Since you subscribed through a third-party I would suggest you contact Three and ask them to stop the subscription. Let me know how it goes.

 

Take care!

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