Refund

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Refund

Nika4
Newbie

Hi, I haven´t realized there will be charges for not premium service and now looking into my bank account I see Spotify monthly charges of 9.99. I´d like to ask for a refund or at least cancel this service. Thanks.

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Re: Refund

Jacob
Rock Star 16
Rock Star 16

Hey @Nika4, welcome to the Spotify Community!

 

If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

JacobRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Solution!

Re: Refund

Jacob
Rock Star 16
Rock Star 16

Hey @Nika4, welcome to the Spotify Community!

 

If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

JacobRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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