Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
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If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Unfortunately, there is no refund within the same month under general rules that I'm aware of, but you're welcome to reach out to the Spotify Support team.
They can be reached through their Twitter Handle @SpotifyCares or through the online contact form.
If you submit the contact form instead of the Twitter Message, make sure to check your inbox and junk folder for an email from Spotify.
Cheers!
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