Registered but Incorrect Password

[akimapagmahal]

Hi,

Please help me to access my friends account that has been registered to Spotify but when I tried to login and get premium, I encountered an error saying that the password is incorrect. Kindly advise on how to fix this problem. 

Thank you!

Br,

Aki

[Jacob]

Hey @akimapagmahal, thanks for coming to the Spotify Community!

Please go here to reset your account's password via email.

Let me know if I can help with anything else!