Rejected for Premium Acct even thou credit card is good..WHY??

[jett]

Spotify rejected me. Why..my credit. Card is good.

[bijouxmiu]

The same thing is happening to me.

Ive been a premium user for at least a year now and i pay monthly and its all automatic then tonight my account downgraded back to free. I figured i had insufficient funds so i checked my bankaccount and i have more than enough money to pay my bill but its not being payed so i tryed paying manually and the payment won't go through.

I followed all the intructions in the disclamer and the FAQ to try and fix the problem to no avail.

This is really quite odd and very frusterating, ive written to the staff to correct the issue but if anyone else is expieriencing similar problems and knows how to fix this hastefully id appreciate your input.

[Liam]

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@jett wrote:
Spotify rejected me. Why..my credit. Card is good.

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Hi, and sorry!

We forum folk can't help with payment issues, however the lovely payments team can. You can get to them using the forum at this link: Support Form

Liam