Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Remove card and cancel my account

Remove card and cancel my account

I tried to cancel my subscription by removing the card on file, thinking that it would stop the recurring charges, but I found that I was still charged for the subscription.

Reply
1 Reply

Hey @Adir2323,

 

Welcome to the Spotify Community!

 

Sounds like you just removed the card from the Saved payment cards section on your account page. This option allows you to easily manage your payment details for one-time purchases; it has no effect on your subscription. You'll find more info on how to cancel your plan in this article.

 

Cheers 🤘

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts