Renew Premium through globe telecom Philippines spotify said payment failed

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Renew Premium through globe telecom Philippines spotify said payment failed

markst2307
Casual Listener

I renew the Spotify Permium using pre-paid load Globe Telecom Philippines from Spotify web pagefor 7 straight months this January in the payment field I can see only Visa/Master Card and Paypal.... no more other choices Globe Ph and Smart Telecom Ph....... ok i register using a service from Globe Telecom Philippines they recieved the payment, but Spotify show "Your subscription payment failed." I contact Globe Telecom Philippine buy the record they have I am register to Spotify Premium this is the message they sent to me: "Base on our system, you are successfully registered to Spotify premium yesterday 01-12-17 valid until 02-11-17. Thank you. Pls see attachment. Please Help

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3 Replies

Re: Renew Premium through globe telecom Philippines spotify said payment failed

Rock Star 24
Rock Star 24

Hey @markst2307,

 

I'd recommend reaching out again to Globe about this, as they're the one's managing your subscription.

 

Thanks :)

MaximRock Star 24
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Re: Renew Premium through globe telecom Philippines spotify said payment failed

markst2307
Casual Listener
For the record they have the registration was make it please see attachement pix of globe website
Highlighted

Re: Renew Premium through globe telecom Philippines spotify said payment failed

deansf
Newbie

Obviously, you've never called Globe about anything-
You just sent that poor guy to customer service **bleep**.  

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