Help Wizard

Step 1

NEXT STEP

Repeated charges

Repeated charges

Earlier today I upgraded my account with the student discount option. However my card has now been charge 3 times. How do I get my money back?
Reply
1 Reply

Hey there daltonwanser, welcome to the Community! This is a bug Spotify are aware of and they're working to fix it. Your best bet is to contact Spotify at: https://support.spotify.com/contact-spotify-support and explain the situation to them, providing any appropriate transaction ID numbers, but never your card details.

I wish you the best of luck getting your money back. In the meantime, why not check out other forums on the Community. You can suggest ideas, chat music and have your say on anything else! There's forums for everything over here and we're all super friendly here. ๐Ÿ™‚ Once again, good luck and I hope to see you on the Community some time!
Starting out but ready to make a difference ๐Ÿ™‚

Suggested posts