Reproduccion interrumpida a cada momento

[Rodrigo19961]

Plan

Premium

Country

Asunsion

Device

Samsung A7 (2018)

Operating System

Android

My Question or Issue

El inconveniente esta en que reproduzco la musica normalmente sin conexion y descargada pero luego de unos minutos deja de reproducir y debo ingresar en la app y volver a darle reproducir, me podrian dar una solucion? Soy cliente premium

[Peter · Accepted solution]

Hey @Rodrigo19961.

Thanks for reaching out to us about this - we hope you don't mind us replying to you in English 🙂

Just to confirm, is this only happening with songs that you've donwloaded for offline listening, or is it happening even when you are online?

In any case, do you mind trying a clean reinstall of the app on your Android phone? This tends to solve a lot of common problems our users experience.

Let us know how it goes! We'll be here in case you need any further help 😉