Help Wizard

Step 1


Reserved money on account

Reserved money on account

i have canceled my subskription, but you have still reserved 2x 99 kroner. I Want you to release them. 


 42760509 Denmark. 

1 Reply


Keep in mind that when you cancel your subscription, you will return to free at the end of your current billing cycle.

If you receive a charge after cancelling, here are a few possible reasons why:

  • If you cancel around your usual billing date, it’s possible your next payment was already processed. You shouldn’t receive any further charges.
    Tip: Check your subscription status to check that the cancelation was successful and when your Premium will expire.
  • You may have another account that's active on Premium. This guide will help you find and cancel it.
  • If you subscribed through any other company than Spotify (for example your mobile or broadband company), you need to contact that company for help.

If you have any other questions please let me know


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