Resetting my account.

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Resetting my account.

craigkerr

Could you please reset my devices. Thanks in advance.

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72 Replies

Sam
All done. We'd also suggest a change of password, just in case.
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nickreese1

Can you reset the computers assigned to my account for offline mode?

 

Specifically the first one connected, if possible.

 

I'm out of the country and don't have my old computer to disconnect myself.

 

Thanks

 

meahtenoha

@nickreese1 wrote:

Can you reset the computers assigned to my account for offline mode?

 

 


Sure, those have been disconnected for you. I also recommend a clean reinstallation on your desktop and your iPhones before syncing those playlists for offline use again. 

 

Hope that helps 🙂

AlejandroGarcia

thank you 🙂

masonxc

Can you reset my devices, please! 

Richard

@masonxc wrote:

Can you reset my devices, please! 


Done!

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kkreemers

Hi,

 

I can not connect my ipod touch to spotify on my pc. I've tried everything. My mobile phone is no problem, but my ipod won't connect.

What should I/you do? Resetting my acount?

 

Thanks

Richard

@kkreemers wrote:

Hi,

 

I can not connect my ipod touch to spotify on my pc. I've tried everything. My mobile phone is no problem, but my ipod won't connect.

What should I/you do? Resetting my acount?

 

Thanks


Resetting probably wouldn't help for this. Take a look through the iOS board for any similar issues reported: http://community.spotify.com/t5/Mobile-iOS-iPhone-iPad-iPod/bd-p/spotifyiOS

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1001zero

Do you mind resetting my account too? I have big problems with the program removing the offline permissions when i go to online mode. 

Thank you in advance! 

Richard

@1001zero wrote:

Do you mind resetting my account too? I have big problems with the program removing the offline permissions when i go to online mode. 

Thank you in advance! 


Done.

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chloepasq

Can you reset my account please? I don't mind having to redownload my offline music.

All I want to do is be able to use Spotify on my Sonos system, my iPhone, and my laptop.  (--_--)

 

chloepasq

Is there anyway to reset my account?

All I want is to be able to use Spotify on my laptop, my iPhone, and Sonos system with no errors or hassles.

Richard

@chloepasq wrote:

Is there anyway to reset my account?

All I want is to be able to use Spotify on my laptop, my iPhone, and Sonos system with no errors or hassles.


Ok done.

 

I'll be locking this thread for now as I don't think it's especially clear what 'reset my account' means in this context. Please use our dedicated thread for offline device removals here: http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Need-your-offline-devices-reset-Pos...

 

Thanks for your co-operation.

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