I replied to the email sent this morning informing me that my email address had been changed, and also filed a form stating that my account had been hacked. However, I have, after 5 hours, yet to have any response. How long does it take for community support to reply to hacked accounts?
I am dreadfully worried that my Spotify account will now be ruined and that all my downloaded music and playlists will have been replaced. As a Spotify Premium member I am also concerned as to what information will be available to whoever has commandeered my account.
I should note that the account hacked is obviously not this account (or email address), this is an alternative account I created in order to raise this question. Account details can be provided if useful.