Restarting account

[Cherryboy69]

Plan

Free

Country 

Italy

Device

Honor 9 Lite

Operating System

1. Android 9

My Question or Issue

Hi, I've created a new email to make a new account because I didn't want back the one I already had, but after finishing the creation of the new account and logging in with it, it somehow logged in with the old account. This happens with every email I try, even if they are new. I also haven't found any option to change my account name or binded email. How can I login with the new mail starting my account from zero? 

[OneByBoo · Accepted solution]

Hi there @Cherryboy69,

thanks for reaching out !

Please visit your account overview here and click "Sign Out Everywhere".

Then, use this help page to locate all accounts listed with your details.

I would use this help page to cancel any unwanted accounts you may have.

Then, log in to your account making sure you're using the right credentials.

Let me know how it goes 🙂

[Cherryboy69]

Thanks, it worked!

[OneByBoo]

Hi @Cherryboy69,

thanks for taking my advise !

Glad to hear it all works now.

Enjoy Spotify 🙂