Restarting account

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Restarting account

Cherryboy69
Casual Listener

 

Plan

Free

Country 

Italy

 

Device

Honor 9 Lite

Operating System

  1. Android 9

 

My Question or Issue

Hi, I've created a new email to make a new account because I didn't want back the one I already had, but after finishing the creation of the new account and logging in with it, it somehow logged in with the old account. This happens with every email I try, even if they are new. I also haven't found any option to change my account name or binded email. How can I login with the new mail starting my account from zero? 

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Solution!

Re: Restarting account

Rock Star 16
Rock Star 16

Hi there @Cherryboy69,

thanks for reaching out !

 

Please visit your account overview here and click "Sign Out Everywhere".

 

Then, use this help page to locate all accounts listed with your details.

I would use this help page to cancel any unwanted accounts you may have.

 

Then, log in to your account making sure you're using the right credentials.

 

Let me know how it goes 🙂

OneByBooRock Star 16
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

View solution in original post

3 Replies
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Solution!

Re: Restarting account

Rock Star 16
Rock Star 16

Hi there @Cherryboy69,

thanks for reaching out !

 

Please visit your account overview here and click "Sign Out Everywhere".

 

Then, use this help page to locate all accounts listed with your details.

I would use this help page to cancel any unwanted accounts you may have.

 

Then, log in to your account making sure you're using the right credentials.

 

Let me know how it goes 🙂

OneByBooRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Restarting account

Cherryboy69
Casual Listener
Thanks, it worked!
Highlighted

Re: Restarting account

Rock Star 16
Rock Star 16

Hi @Cherryboy69,

thanks for taking my advise !

 

Glad to hear it all works now.

 

Enjoy Spotify 🙂

OneByBooRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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