I am a spotify premium account user, but I think my account was downgraded to free as my card was stolen and the debit details have obviously changed. A note now pops up my phone saying I can't use my account abroad after 14 days.
When I try to change the payment details now a message comes up saying spotify is not available in my current country (even though I am a uk resident and my account is based there.)
Please tell me how I can get my account back? I am travelling for another two months and can't even access the playlists stored on my phone?
If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.
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