Restore email address

[avizcaino87]

Hi,

My Spotify user had an email account (name it A) and I wanted to change it to B so I can create a new Spotify account with the old address (A). But when I try to create a new account the system keeps telling me that the address is already in use.

Then I tried to change back my email address (from B to A) but now it is telling me that is already in use there too...

Any clue on how to solve this? I would appreciate any help.

Thanks!

[Alejandro_C]

Hey @avizcaino87, thanks for contacting us!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.