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Resubscribe to premium with Spotify/Facebook password loop

Resubscribe to premium with Spotify/Facebook password loop

Hi - can you please correct this issue as I have used an alternative browser and updated payment details in my account settings. Appears to be codeing issue with the communication for authenticating payment via Facebook password - Very frustrating - will end up not paying and not using if can not find a solution

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5 Replies

Hi,

 

This sounds like an issue which was described in this topic, but it appears to have been fixed recently.

Does it work for you now?

 

Anthony 🙂

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I have tried to pay several times, but the webpage re-loops. NOw my subscrition was cancelled!!!!!!!

Do you have two step authentication or login approvals active on your Facebook account for security?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Nop. I enter directly in the webpage. The problem is the webpage. When I click "upgrade" the webpage just reloops.

@dgreig-cl - Are you still having issues with this?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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