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Recently i made a post about missing playlists that I couldn't solve via the playlist tool. The issue has since resolved itself, but for some reason I am logged now out of the account on all devices, I'm guessing this was done to protect my account from hacking. The problem now is that I no longer have access to the email connected to the account. Is it possible to change the connecting email or is there another solution to this problem?

 

  1. The account name is juledul, and I can provide confirmation details if necessary.
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1 Reply

Hey @user-removed, welcome to the community!

 

If you're unable to use the account and can't access the email address the account is linked to, I suggest checking this support page for what to do next.

 

Just follow the steps to contact the right team and they'll help you get back to your account as soon as possible.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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